Based on my results, they said the drive was defective, and that i. Western digital my book 3tb quit working on xbox one need help. A series of gigabit nas desktop drives of 1tb, 2tb, and 3tb varieties, made by wd in 2010. Using win 10 on new ssd, wd my book backup sw does not work. Complete backup equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up. Now, were examining the wd my book thunderbolt duo formatted specifically for mac. If you have a mac, you can get mac version to follow similar steps to recover your lost data from wd my book external hard drive. Wd 2 tb my book not recognized by norton or by file explorer, but shows up in device manager.
Plug the usb cable between the computer and the drive. User manual restoring the wd smartware software and disk image in addition to deleting all of the data on your my book drive, erasing or reformatting the drive also removes the wd smartware software and all of the support files, utilities, online help and user manual files. Wd my book essential not being recognized in windows 10. Wd reliability millions of people around the world trust their data to my book desktop storage. Wd security and wd drive utilities are registered trademarks or trademarks of western digital corporation or its affiliates in the u. Problem with wd elements 3tb external drives for pc wd.
Wd my passport ssd support information sandisk support. My book essential edition is a small, elegant, and easytouse usb external hard drive. List of all wd firmware and software available for download. Wd backup works quietly in the background to help protect your data with minimal resources from your pc. Amazon quickly sent a replacementwhich again failed the complete drive test at around 30%. Im expecting to see the first round of motherboards with official 3tb hdd support in the coming weeks. I checked the web for that model but couldnt find any mention about the speeds of the hard drive. A 4tb wd my book i got a bit over a year ago came formatted as exfat, probably because the packaging showed it as usable on a pc and a mac. Wd backup sw could not find device repeatedly, even w tech support. While it is plugged into the computer and the power unit together the led loads for a second through flashing and then it goes dark. Before updating to the latest firmware, it is recommended that youve installed the latest updates and service pack on your computer.
Buy wd 8tb my book desktop external hard drive, usb 3. External hard drives free delivery possible on eligible purchases. Recently my daughter passed on a 3tb seagate external drive, which she never used. Designed to meet wd s demanding requirements for durability, shock tolerance, and longterm reliability, we back up pun intended.
Buy wd 3tb my book desktop external hard drive, usb 3. Just plug it in and save your valuable data, music, photos, and movies. Another call to wd tech support, this time with someone more competent, and i learned that yes, the diagnostic software that is packaged with the drive is defective. I checked the official website i read the product overview and user. My book duo desktop raid storage wd discovery software for wd backup, wd security and wd drive utilities usbc to usbc cable usbc to usba cable ac adapter disk replacement tool quick install guide. Designed to meet wds demanding requirements for durability, shock tolerance, and longterm reliability, we back up pun intended. This usb drive is optimized for the fastest possible data transfer rates and provides a complete backup solution with automatic backup, cloud backup and systemlevel backup to protect your precious memories and your critical system files. The controller supports booting to a 3tb formatted drive if your motherboard has efi support. Western digital provides data storage solutions, including systems, hdd, flash ssd, memory and personal data solutions to help customers capture and preserve their most valued data. Formatted for mac and compatible with apple time machine, this drive is. When contacting wd for support, have your wd product serial number, system hardware, and system software versions available.
We recover all models of western digital drives including laptop, notebook, desktop, external and portable usb hard drives. Jan, 2020 the following wd my book data recovery guide is done with recoverit data recovery for windows. I just purchased the 6tb model about a week ago, and it looks identical to the 4tb models i have high hopes for it as well. Wd smartware backsup your files in a folder on the my book drive called. Western digital wd my book studio mac external hard. Sandisk, a western digital brand, is supporting this product with the above part number pn. Had an issue with wd support when i noticed that the drive did not come with the 9 digit code that would give me access to my cloud. I worked with xbox support for 2 hrs and didnt get a fix. Wd my book hw recognized by cpu, could manually copy files, but unable to do full backup. Filled it up to about 7tb and found the drive to be slow and unresponsive at times. My book essential edition user manual getting started 1 getting started thank you for purchasing this wd product.
The chart shows support for boot with 64 bit vista and 7 with the hba controller. Wd elements desktop and wd elements my book essential my book for mac my book studio and my book studio ii. Wd 4tb my book duo desktop raid external hard drive usb 3. Western digital wdbacg0030hch my book live 3tb personal cloud storage network attached storage.
Please make sure that your wd my book external hard drive can be recognized by your computer. We delete comments that violate our policy, which we encourage you to read. Tips for getting started with the wd my book backup drive mikes. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music and documents. Wd my passport byft0030borwesn 3 tb portable hard drive external orange usb 3. Western digital 3tb my book desktop external hard drive.
Tips for getting started with the wd my book backup drive posted on 201405 by michael milette november 16, 2016 there isnt a lot of documentation that comes in the box with the wd my book drive. Wd book 3tb cannot be accessed solved windows 10 forums. Discussion in windows 10 drivers and hardware started. Secure your precious memories on my book desktop storage. For windows, go to the start menu and select windows update. This problem has popped up several times before with me just power cycling it or. Tips for getting started with the wd my book backup drive. Jan 29, 2019 i have a problem when i plug in my wd elements 3tb it picks it up as another drive and then asks me to format it. Western digital wd also has telephone and email support available. The my cloud range is a line of external 2tb, 3tb and 4tb hard drives determined to pick a fight with both traditional nas and cloud. Password protectionwith builtin 256bit aes hardware encryption with wd security software, just set your own personalized password tohelp keep your content private and safe. For mac, go to the apple menu and select software update.
Wd 3tb my book for mac desktop external hard drive usb 3. Western digital my book live troubleshooting, repair, and service manuals. Daunting task due to the amount of data on it and the fact. Oct 22, 2017 im contact wd technical support but i dont have correct ansvers o have to format my external drive now its work i lost my all data up to 3tb. Plug in the power supply to the wallpowerbar and to the drive. Contacted wd support and their only option was to return the drive. Mac os x does not work well with ntfs unless having a thirdparty software but usually can read it, dont know about the newer macos as my macbook drive controller failed during an upgrade. Wd book 3tb cannot be accessed discus and support wd book 3tb cannot be accessed in windows 10 drivers and hardware to solve the problem. We would like to show you a description here but the site wont allow us. Western digitals my book essential 3tb drive, was the first 3tb external drive when it launched. Western digital my book 3tb what are the rps speeds.
As a mac user we are normally left as an after thought to most hardware developers and i am happy to say this product was not an afterthought for mac support. Desktop raid storage wd discovery software for wd backup, wd security and wd drive utilities usbc to usbc cable usbc to usba cable ac adapter disk replacement tool quick install guide. Find low everyday prices and buy online for delivery or instore pickup. It houses the wd30ezrs which is the 3tb internal wd caviar green drive having a 64mb of cache. In short, a clever hybrid device we didnt see coming. Find over 30,000 products at your local micro center, including the my book 3tb usb 3. Designed to meet wds demanding requirements for durability, shock tolerance and longterm reliability, we back up pun intended. He then had me download the utility software they use inhouse and use it run a complete test. Wd backup and wd security software are included to help protect your data.
Western digital 3tb my book desktop external hard driveusb 3. The first 3 of these i bought have been chugging along with constant use wd my book studio more than a year, with nary a hiccup. The my book desktop hard drive also works great withacronis true image wd edition software to schedule full system backups. The good the new wd my book is fast, goodlooking and supports a high level of encryption the bad the drive doesnt support usbc, is a bit slower than its competitors with a higher price tag. Password protection with builtin 256bit aes hardware encryption with wd security software, just set your own personalized password to help keep your content private and safe. I opened the case took out the 3tb hdd and it is now working on my orico dock for my present backups. Once system operational and plugged in, it appears in device manager.
Wdbyft0030borwesn wd 3tb my passport portable hard. Based on my results, they said the drive was defective, and that i should return it to amazon, which i did. Mar 20, 2017 hey guys, i lucked out recently and bought cheaply a western digital my book 3tb external hard drive. The my cloud range is a line of external 2tb, 3tb and 4tb hard drives determined to pick a fight with both. Western digital my book 3tb quit working on xbox one. Western digital offers an expansive portfolio of technologies, storage devices, systems and solutions for businesses and consumers alike. The following wd my book data recovery guide is done with recoverit data recovery for windows.
Ive had my wd my book for roughly 6 months for my xb one to store all my games. Wd my book 3tb external hard drive unboxing and speed test. Western digital caviar green 3tb and my book essential 3tb. I have a problem when i plug in my wd elements 3tb it picks it up as another drive and then asks me to format it. To put it into context, on both of those connections, im now getting 10x the speed i got when i had this same drive connected using usb 2.
Oct 11, 2016 the good the new wd my book is fast, goodlooking and supports a high level of encryption the bad the drive doesnt support usbc, is a bit slower than its competitors with a higher price tag. Also, when plugged in at boot up, it stopsfreezes computer from completing. The western digital my book thunderbolt duo 8tb is an external storage unit that provides topoftheline capacity in a booksized enclosure. Millions of people around the world trust their data to my book desktop storage. I used it only for a few hours for copying my backups and then the internal sata to usb bridge failed. Speed going from an internal sata drive to the wd 3tb had a sustained speed of 80 mbs. The my book desktop hard drive also works great with acronis true image wd edition software to schedule full system backups. Its geared to mac owners and comes preformatted for mac os x.
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